How Privacy Policy Applies To Payments
Our Privacy Policy applies from the first account step through sign-in, lobby access and payment status checks. We may receive your name, phone number, account identifiers, verification details, device information, IP address, browser settings and records of requests you send to support. When you select DANA,
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OVO, GoPay, QRIS, bank transfer or a virtual account, we retain the transaction reference and status needed to reconcile the account, but payment credentials remain with the relevant payment provider. We use this information for access control, fraud detection, service communication, dispute handling and legal duties
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where local law permits. Retention depends on the purpose and applicable requirements. You can ask what we hold, request a correction or raise a concern through the contact paths below. Semarang and other Indonesian locations follow the same policy access route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.